Gaming should be a source of fun, not stress. At 9b99, we believe real enjoyment comes when every player plays mindfully and within their own limits. Our responsible gaming policies and tools are always here to help you stay in control.
Responsible gaming means enjoying gaming as a healthy form of entertainment — one where you stay fully in control of your time, money, and emotions. At 9b99, we want every user to enjoy the fun of gaming without ever reaching a point where it has a negative impact on their life.
Online gaming is growing rapidly in popularity across Bangladesh. Like any form of entertainment, however, it can become harmful when taken too far. That is why 9b99 has been committed to building a culture of responsible gaming from day one. Our platform provides tools and features to help you review your gaming habits and set limits whenever you need to.
Remember — play for fun, not to chase wins. Placing bigger bets to recover losses after a bad run is never the right call. Responsible gaming on 9b99 means staying in control of your own decisions.
Keep in mind: Gaming is for entertainment only. It is not a reliable source of income and should never be used as a way to solve financial problems.
If you notice the following signs in yourself, it may be time to reconsider your gaming habits. Take an honest look:
If you identify with three or more of the signs above, please contact our support team or activate the self-exclusion feature.
9b99 offers a range of effective tools you can activate yourself to stay fully in control of your gaming experience:
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period has elapsed.
Decide in advance how long each session will last. Once your set time is up, the platform will automatically prompt you to take a break.
If your losses exceed a set amount, your account will automatically be placed on a temporary pause.
Temporarily suspend your account for a period of your choosing — anywhere from 1 day to 6 weeks.
If you want to step away from gaming for an extended period, you can close your account entirely for anywhere from 6 months to 5 years.
Review your gaming history, bet amounts, and time spent to understand exactly where your time and money are going.
9b99 strictly prohibits anyone under the age of 18 from using the platform. To protect minors, we take the following measures:
If a minor in your household attempts to access this platform, please notify our support team immediately. We will take prompt action.
Follow these simple tips to build healthy, responsible gaming habits at 9b99:
Before each session, decide how much you are willing to spend. Once you reach that limit, stop for the day.
After a loss, take a break instead of chasing it with bigger bets. Come back the next day with a clear head and make decisions calmly.
Avoid playing for hours on end without a break. Take regular breaks and spend time with your family.
Avoid gaming when you're angry, sad, or stressed. Make the decision to play only when you're in a calm headspace.
Don't hide your gaming habits from family or friends. Transparency helps you stay in control.
Sports, reading, spending time with family — these habits help create a healthy balance alongside gaming.
Take a moment to honestly answer the questions below. If most of your answers are yes, please speak with our support team.
Have you ever hidden how much time or money you have spent on gaming?
Have you ever wanted to stop gaming but found you couldn't?
Have you ever placed bigger bets after a loss to try to win it back?
Is gaming affecting your relationships or your work?
Have you ever borrowed money or used someone else's funds to gamble?
This platform is strictly for users aged 18 and above. Use by minors is completely prohibited.