Using the 9b99 Platform Terms and Conditions

01 General Provisions

9b99 (hereinafter "the Platform" or "we") is an online gaming and betting service provider. These Terms and Conditions ("Terms") apply to all services, games, promotions, and use of the 9b99 platform.

By creating an account on 9b99 or using the platform, you voluntarily agree to abide by these Terms. If you do not agree with any of the Terms, please refrain from using the platform.

9b99 reserves the right to change, amend, or update these Terms at any time. A notice will be posted on the platform for significant changes. We encourage you to review this page regularly.

02 Account Register

To open an account on 9b99, the following requirements must be met:

• Age Restriction: You must be at least 18 years old to open an account. Minors are strictly prohibited from creating or using an account.
• One Account: Only one account is permitted per person, household, or device. Creating multiple accounts may result in all accounts being suspended.
• Accurate Information: The name, address, phone number, and other details provided at registration must be accurate and up to date.
• Verification: 9b99 may request a national ID or other documents for identity verification at any time.
• Password Security: You are solely responsible for keeping your account password confidential. You are liable for all activity on your account, whether authorized or not.

03 Bonuses & Promotions

9b99 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

• Welcome Bonus: New members can receive up to a 100% bonus on their first deposit. A minimum deposit is required to qualify for this bonus.
• Wagering Requirement: A required wagering amount must be met before bonus funds can be withdrawn — typically 20–35 times the bonus amount.
• Bonus Expiry: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Single Use: Each promotional offer can only be used once per account.
• Bonus Abuse: Any attempt to exploit the bonus system in any way will result in the bonus being cancelled.
• Cashback & Reload: The terms for weekly cashback and reload bonuses will be specified separately in each offer's description.

04 Deposits & Withdrawals

Deposits and withdrawals on 9b99 are easy via Mobile Banking, Nagad, and Rocket. The following rules apply to all transactions:

• Minimum Deposit: The minimum deposit amount for each transaction is set at the rate specified on the platform.
• Withdrawal Time: Withdrawals are typically processed to the depositing account within an average of 15 minutes.
• Same Method: Withdrawals will generally be processed through the same mobile banking method used for the deposit.
• Verification Required: Account verification must be completed before making a withdrawal.
• Suspicious Transactions: 9b99 reserves the right to hold any transaction it deems suspicious pending review.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

05 Gaming Rules

All games on 9b99 are conducted fairly and transparently. The following rules apply to all gaming activity at all times:

• RNG Audit: The results of all slots and table games are regularly audited by independent third-party organizations.
• Technical Issues: If a game is interrupted mid-round due to a server or connection issue, that round may be considered void.
• Bet Limits: Each game has a set minimum and maximum bet limit, which can be found on the game's page.
• Game Cancellation: If any reward is incorrectly displayed due to a technical error, 9b99 reserves the right to correct it.
• Live Casino: In live dealer games, the dealer's decision is final and all rounds are recorded.

06 Prohibited Activities

The following actions are strictly prohibited on 9b99. Any violation will result in permanent account closure:

• Money Laundering: Using the platform for illegal financial transactions.
• Bots & Automation: Using automated software or bots to play games.
• Collusion Fraud: Attempting to collude with other players to exploit the system.
• False Identity: Operating an account under another person's identity or using someone else's account.
• Hacking: Any attempt to compromise or undermine the platform's security systems.
• Bonus Abuse: Claiming bonus benefits through multiple accounts or false information.

07 Account Closure & Suspension

9b99 reserves the right to suspend or close accounts in the following circumstances:

• In cases of Terms & Conditions violations.
• Failure to provide the information required for verification.
• Extended periods of inactivity (generally 12 months).
• When an investigation is required due to suspicious activity.

You may also request account closure at any time through our support team. You will have the opportunity to withdraw your verified balance before the account is closed, provided there has been no breach of these Terms.

08 Limitation of Liability

9b99 is not liable for the following:

• Games or transactions interrupted due to loss of internet connectivity.
• Delays or issues caused by third-party payment providers.
• Losses resulting from issues with your device or software.
• Temporary service interruptions caused by unexpected technical issues.

Gaming is a form of entertainment. 9b99 is not responsible for financial losses arising from gambling or betting. We strongly encourage responsible gaming.

09 Privacy

Protecting your personal data is our priority. We never sell your information to any third party. For more details, please see our Privacy Policy Read.

9b99 uses your information solely for the following purposes:

• Account management and verification.
• Ensuring payment processing and security.
• Fulfilling legal and regulatory obligations.
• Providing customer support.

10 Changes to Terms & Contact

9b99 reserves the right to modify these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

For any questions regarding the Terms & Conditions, you can reach us at:

These Terms are governed by the laws of Bangladesh, and any disputes will be settled in Bangladeshi courts.